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By the end of this course, participants will be able to:
1. Define cultural competence and implicit bias, specifically in the context of oral healthcare.
2. Recognize the impact of implicit bias on patient-provider interactions and clinical decision-making.
3. Identify strategies to enhance cultural competence and reduce bias in clinical practice.
4. Apply communication techniques to improve trust, patient satisfaction, and treatment adherence among diverse patient populations.
This virtual 1.5 CE interactive course aims to equip oral healthcare providers and related professionals with the knowledge and skills to deliver culturally competent care while addressing and reducing implicit bias in patient interactions. Participants will explore the impact of cultural competence and implicit bias on patient-provider relationships, clinical outcomes, and health equity. Through a blend of lectures, case studies, and practical scenarios, this course offers actionable strategies to foster respectful communication, improve trust, and enhance care quality for patients from diverse backgrounds.